Terms & Conditions


 

HOW TO ORDER

Navigate to the product page of the piece you wish to order. 
Place your order by adding the items you wish to order to your cart.
Follow the instructions in the cart process.

All orders will be confirmed via email.

Extras

Each piece of jewelry comes beautifully wrapped, with its own lovely Elemental Story Card outlining the symbology of the piece.

Payment

We accept Visa, MC, and Amex. When ordering online, your card will be processed once you submit your order.

Shipping

Your order will ship out from Morning Moon Studios within 3 business days by Standard Delivery, unless specified.

Standard Delivery is a $20 flat rate and takes up to 2 weeks within Canada

Express Delivery is a 2-day service, available upon request for a total flat rate of $50

Returns

Morning Moon will provide 100% credit on any defective pieces that are returned to Morning Moon Studios. Defects may include unworn broken chains or clasps. However, as our pieces are handmade with love, this does not include variations in texture, colour, oxidation, or finish.

Defects must be identified and communicated within 14 days of receiving order.

Regular items in new condition may be returned to Morning Moon for a 15% restocking fee (based on SRP). Please notify Morning Moon before shipping any items for credit or restocking.