Returns & Refunds
Our legendary Happiness Guarantee
We are passionately proud of our craftsmanship and the quality of our jewelry, we hold ourselves to an incredibly high standard of design and quality. We have seen thousands of happy customers over the years ditch their other jewelry because they have fallen so hard in love with Morning Moon. We’re sure you will love it.
If you aren’t happy (for any reason) with what you’ve purchased from Morning Moon Nature Jewelry, you may return it to us in like-new condition within 30-days of purchase and we’ll process a refund for the full purchase price of the item(s) being returned.
Returns are easy, but please follow our process. Email us at orders AT lovemorningmoon.com include your order number in the subject line and tell us what you'd like to return and why. We'll review your return request and email you a RMA (return merchandise authorization) with the return-to shipping address. Please be sure to package your item(s) thoughtfully so goods aren’t damaged in the process. Goods returned to us in a damaged condition will not be eligible for a refund or store credit.
Select and use the carrier of your choice as return shipping is not covered by us. Please select “signature required” to ensure your return package is receipt confirmed.
We’ll let you know via email when your package has been received, inspected and your refund is issued. Refunds usually take 5-10 business days to process.
Returns after the normal 30-day window are for store credit only